Cancellation & Refund Policy – WayToKedar

Last Updated: 1^st April 2026

This Cancellation & Refund Policy applies to all bookings made through WayToKedar (https://waytokedar.com/), operated by Way To Kedar LLP. By confirming a booking, you agree to the terms outlined below.

1. Cancellation by Customer

If you choose to cancel your booking, the following cancellation charges will apply:

Time Before Travel	Cancellation Charges	Refund Amount
30+ days	10%	90% refund
15–30 days	25%	75% refund
7–14 days	50%	50% refund
Less than 7 days	100%	No refund

 

2. No Show / Early Exit

• No refund will be provided in case of:
  • No show
  • Late arrival
  • Early departure from the trip

3. Partial Utilization of Services

• If any part of the trip has already been used, refunds (if applicable) will be adjusted proportionately.
• Charges imposed by hotels, transport providers, or other vendors will be deducted.

 

4. Cancellation by WayToKedar

WayToKedar reserves the right to cancel bookings due to:

• Weather conditions (common in Kedarnath/Char Dham routes)
• Natural disasters (landslides, floods, etc.)
• Government restrictions or advisories

In such cases, customers will be offered:

• Rescheduling option (preferred)
  OR
• Refund after deducting non-recoverable vendor charges

 

5. Helicopter Booking – Special Terms (Kedarnath Yatra)

Helicopter services for Kedarnath are highly regulated and weather-dependent. The following terms shall apply:

5.1 Booking Authority & Allocation

• Helicopter tickets are generally issued through authorized platforms such as IRCTC or approved private operators.
• WayToKedar acts only as a facilitator and does not control ticket allocation, availability, or confirmation timelines.

5.2 Non-Guaranteed Confirmation

• Helicopter bookings are subject to availability and are not guaranteed at the time of package booking.
• In case tickets are not secured, alternative arrangements (road/trek) or refund of the helicopter component will be offered.

5.3 Weather Dependency

• All helicopter operations are strictly dependent on weather conditions in the Kedarnath region.
• Flights may be:
  • Delayed
  • Rescheduled
  • Cancelled (even at the last moment)

WayToKedar shall not be held liable for such disruptions.

5.4 Refund Policy for Helicopter Tickets

• Refunds for helicopter tickets will be processed only as per the operator’s policy.
• In most cases:
  • Full or partial refund may be issued if the flight is cancelled due to weather
  • No refund may be applicable for no-show or late reporting
• Service/convenience charges may be non-refundable.

 

5.5 Reporting Time & Compliance

• Passengers must report at the helipad at least 1–2 hours prior to departure.
• Failure to report on time will be treated as a no-show (no refund).
• Valid ID proof is mandatory.

 

5.6 Weight & Safety Restrictions

• Helicopter operators follow strict weight limitations (generally 75–80 kg per passenger).
• Additional weight may attract extra charges.
• Final seating is at the discretion of the operator based on load balancing.

 

5.7 Rescheduling & Adjustment

• In case of flight cancellation:
  • Passengers may be adjusted in the next available slot
  • Or shifted to alternate dates (subject to availability)
• Accommodation and additional stay costs due to delays shall be borne by the traveler.

5.8 VIP Darshan & Bundled Services

• Helicopter booking does not guarantee VIP darshan unless explicitly included in the package.
• Any bundled services are subject to availability and local regulations.

 

5.9 Liability Disclaimer

WayToKedar shall not be responsible for:

• Operational decisions of helicopter companies
• Flight cancellations or delays
• Losses arising due to missed connections or itinerary changes

 

6. Non-Refundable Components

The following may be non-refundable:

• Hotel advance payments
• Transport bookings
• Registration/permit fees
• VIP darshan or special पूजा bookings

7. Force Majeure

No guaranteed refund shall be applicable in case of events beyond control, including but not limited to:

• Landslides
• Floods
• Road blockages
• Pandemics
• Political disturbances or government-imposed restrictions

However, WayToKedar will make best efforts to provide:

• Alternative arrangements
• Travel credits or rescheduling options

 

8. Amendments / Rescheduling

• Changes to travel dates or services are subject to:
  • Availability
  • Applicable charges
• Price differences (if any) must be paid by the customer.

 

9. Refund Processing Timeline

• Refunds will be processed within 7–15 working days
• Amount will be credited to the original payment method
• Delays due to banks or payment gateways are beyond our control

10. Mode of Refund

Refunds will be made via:

• Bank transfer
• UPI / Original payment source

Cash refunds are generally not provided.

11. Important Advisory

Kedarnath and Char Dham travel are weather-sensitive and terrain-dependent. Customers are strongly advised to:

• Keep buffer days in their itinerary
• Follow government and local advisories
• Stay flexible with travel plans

12. Governing Law & Jurisdiction

This policy shall be governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand.

13. Contact for Cancellation & Refund Requests

Email: contact@waytokedar.com
Phone: 7895760834